Shipping & Delivery
- Orders placed by 2pm EST M-F will ship out same day. Orders placed after 2pm EST will be shipped the following business day.
- Orders placed over the weekend, will be shipped out the following Monday.
- Orders are shipped UPS Ground or Express. You may indicate your choice of shipping at check out.
- Orders cannot be delivered to a P.O. box.
- You will receive a tracking number from UPS upon completion of your order.
- Please allow 5 to 7 business days for ground, depending on your location.
- Orders under $150 are subject to a $8 ground shipping fee. Orders of $150+ receive Free Shipping!
Pink Chicken offers a 100% happiness guarantee. If for any reason you are unhappy with your purchase, you can exchange or send it back within 21 days of delivery for a full refund.
We do not accept returns on sale items, however; sale items can be exchanged for another size, if available.
- Shipping and handling fees are not refundable.
- Returned items will be credited back to the original credit card used at the time of purchase.
- Pink Chicken is not responsible for shipping and handling fees of returns, only exchanges.
- Returned items will not be accepted after 21 days from date of delivery. International orders are final sale.
- If a garment is defective or the wrong item shipped, please contact our customer service team: firstname.lastname@example.org