Customer Care
Start your return/exchange here
RETURN POLICY FOR FULL PRICED ITEMSPink Chicken offers a 100% happiness guarantee. If for any reason you are unhappy with your purchase, you can exchange or send it back within 21 days of purchase for a refund.
• Shipping and handling fees are not refundable.
• Returned items will be credited back to the original credit card used at
the time of purchase.
• Returned items will not be accepted after 21 days from the date of purchase. International orders are final sale.
customer service team: customerservice@pinkchicken.com
• You have 21 days from the date of purchase to exchange an item.
• Item(s) to be exchanged must be unworn and in original condition and packaging.
• Although we make every effort not to be out of stock, we cannot guarantee that the item you request in exchange will be in stock.
We have partnered with Zonos to service our international customers.
Your country flag will automatically display in the bottom right corner of your screen. If you are shipping to a different country, simply click on the flag and select the appropriate country. You can click on the flag throughout your shopping experience to see estimated duties and taxes based on the contents of your cart.
Once you select "proceed to checkout", you will be presented with the Zonos International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
Upon completion of your order, Zonos will charge your credit card for the entire purchase. We will process the order and have the good(s) transported to your international address.
United Kingdom: We do not currently ship to this country on orders below £135 GBP.